Privacy Policy
Last Updated: April 2026
1. Introduction
Welcome to House Of Love Prints. We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you as to how we look after your personal data when you visit our website and tell you about your privacy rights.
2. The Data We Collect About You
We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:
- Identity Data: includes first name and last name.
- Contact Data: includes billing address, delivery address, and email address.
- Financial & Transaction Data: includes details about payments to and from you. Note: We do not store your credit card details on our servers. All payments are securely processed via Stripe.
- Technical Data: includes internet protocol (IP) address, browser type and version, and operating system.
3. How We Use Your Data
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
- To process and deliver your order, manage payments, fees, and charges.
- To securely send required print files and shipping details to our trusted printing and courier partners (e.g., Royal Mail, DPD).
- To manage our relationship with you (e.g., sending order confirmations and dispatch notices).
4. Cookies and Local Storage
Our website utilizes local browser storage (similar to cookies) strictly for functional purposes—specifically to remember the items you have added to your "Collection" (Cart) and your "Favourites" list while you browse. We do not use intrusive third-party tracking cookies.
5. Data Security
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way. In addition, we limit access to your personal data to those employees, agents, and contractors who have a business need to know.
6. Your Legal Rights
Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to request access, correction, erasure, or restriction of your personal data. If you wish to exercise any of these rights, please contact us.